Customer service was wonderful from booking and the folloup to the actual service l was kept informed every step of the way. The service itself was extremely excellent. The car was cleaned as part of service which was extra element to satisfaction.
Partridges communicated well and made the process as smooth as possible.
Very friendly staff and environment
Andrew was very knowledgeable and easy to do business with without being pushy.
Staff and premises very good
because I am completely satisfied
the defect on my car had not been spotted although once this was pointed out they did their best to rectify situation
Again, great team and all seemed to show an interest or have time for you. It wasnt intrusive. Andy in particular was brilliant and helped with settlement and kept me updated. He was excellent
Good experience, helpful and friendly staff
There were issues with pricing.
see above, could not type my answer here as not enough characters available.
Good supper and comms
You did everything you said you would, including washing the car twice, as I was delayed collecting and it was kept overnight.
Fitted me in urgently as MOT passed its date
Very pleased. They fitted me in for an MOT when my local Marshalls in Salisbury couldn't do it for 2 weeks after the MOT was due to expire. Jenni was a delight, and looked after me very well.
Service performed efficiently. The only available courtesy car was automatic which I didnt want, but partridge kindly delivered my car home after the service
Excellent customer service. Very friendly, polite, knowledgeable . Would recommend to others.
Dealership was helpful and gave a good deal
Friendly and informative
the recall was explained and I was kept informed and telephoned when finished
Going through the whole process with Mary and great coffee (exciting)
Purchased on Sunday collected two days later!
Partridge MINI have been spot on for every visit Ive made to them! Nothing has been to much trouble to date. Customer service and the fact Im remembered by the staff makes me feel truly valued. Excellent!
Raj was brilliant and always on hand to quickly answer any questions. Would definitely recommend to friends and family as he was able to make the Mini I wanted work out and stayed late doing so. Thank you!
polite and professional
Everything was easy and no trouble.
Andrew was a pleasure to deal with ..
The work was carried out professionally and in the time specified
Found the experience really easy & straight forward, I have got the car Ive always wanted & a great service to go with it.
All good! And car beautifully cleaned
My service was completed on a while you wait , I turned up at 8.30, but was not acknowledged for sometime and had to wait 40 mins to give my key in and still had to wait another 20 minutes for the car to be taken in to the garage , customer service n
Still waiting to hear from service if they will replace parts that has been ongoing since last year. Contacted them yesterday and sorry to say I am still waiting a call back not very good!
Car MOT done correctly, feedback afterwards good. Car cleaned
I love it
As above - they are always willing to help and do not make you feel pressured or rushed.
Would have liked a better presentation
Service was generally excellent albeit it did require chasing to obtain updates.
All work completed on time and satisfactorily
Very helpful and relaxed experience
Kept well informed of progress
Everything was sorted quickly
Dropped the car off Thursday afternoon to be serviced Friday morning. I had heard nothing so phoned at 2pm to be told car was ready. Arrived at 3.45 to collect car only to find it was actually still not finished. I was less than impressed.