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Customer Reviews.

sales

1

Sadly I'm dissatisfied but no reflection on donald. As we got nowhere with Stuart we took the vehicle to Marshall where our M4 is managed. It was with them for 24 hrs and it became apparent that the vehicle was still in delivery mode!!! ???????????

08 February 2018

sales

5

The staff were very attentive and knew all the required information I asked

06 February 2018

sales

5

As per the first comment we had a very good sales person that explained and took time to find the best car for our needs. We purchased two minis due to the great level and ease of the service.

06 February 2018

service

5

Partridge have carried out service and support and repair following an accident promptly. Their staff are courteous and helpful.

05 February 2018

service

5

Tom and the team are amazing and always get things sorted.

05 February 2018

sales

4

There were major issues but the local dealer dealt with it fairly and efficientlyIn particular, Sue Cook was extremely diligent and should be commended for her outstanding customer service.

04 February 2018

service

5

Staff at the service desk were friendly, efficient and polite.

04 February 2018

service

5

As far as I know all has been completed satisfactory.

02 February 2018

service

4

Because of the price which was horrendous.

01 February 2018

service

3.5

My Mini went in for a service, however, one thing was overlooked and I have to return.

30 January 2018

service

5

I had a difficult problem to solve with my mini, but they persisted and fixed it efficiently

30 January 2018

service

5

Reliable service, special rate for older car, and pick-up service

28 January 2018

service

4

excellent collection & return service offered by mini only niggle (& it is a small niggle) is I was told car would be back by 4pm & it was nearer 6pm...not a problem but a telephone call to say they were running late would have been nice.

27 January 2018

service

5

All good

26 January 2018

sales

4

Only half a tank of petrol

21 January 2018

service

5

Mini stands for fun ! And when I engage with the MiniTeam I leave with a smile on my faceThankyou

21 January 2018

service

5

Work wss carried out in a timely manner

19 January 2018

service

5

Everything was completed within the time frame and costs given

19 January 2018

sales

5

Contact with Raj throughout was first class

19 January 2018

service

4

Sorted the very minor problem but had to leave car overnight.

18 January 2018

service

5

Reliable, trustworthy, interested in customer

18 January 2018

service

5

It was fitted as per request.

16 January 2018

sales

5

Kim Conway-Birks was a pleasure to deal with both on the phone and by email. It was nice to put a face to the name when we came to collect the car and she made this a very special day for us!

15 January 2018

sales

5

Very helpful service

14 January 2018

service

5

Efficient. Friendly and listened to my needs.

11 January 2018

sales

5

A fun and friendly service - it was also not a high pressure sell

10 January 2018

sales

5

Very good; staff I dealt with were efficient and clear about the key issues; transparency so far as the deal and offer were concerned

09 January 2018

service

5

Very good service

09 January 2018

sales

5

Partridge garage did everything that all other centre espouse to do but rarely achieve. The sales team guided us through the options with a great deal of patience. The arrived on time with all in order. Excellent service all round.

09 January 2018

service

5

Day after Boxing Day they fitted me in to fix my headlight bulb, very welcoming and courteous

08 January 2018

service

5

As for 1

08 January 2018

service

5

See comments above , bad experience at bmw when MOT was due, communication errors but treated as though it was my fault. Lovely ladies at mini, one of whom sold me my car and remembers to ask

06 January 2018

service

5

Service has always been excellent now and in the past 8 years I have been using mini Eastleigh

06 January 2018

sales

5

I found Partridges of Chandlers Ford Hants (esp Donald) very helpful and prepared to facilitate a mutually acceptable deal. They had access to a good range of new cars and knew the products well.

05 January 2018

sales

4

The salesperson kept me updated throughout the process and very helpful on the day organising transport from station and receiving child seat.Taking delivery of a hybrid electric vehicle that wasn't charged was a bit of a low point.

05 January 2018

service

5

Always accommodating

05 January 2018

service

5

Friendly staff throughout the process, good facilities and waiting area.

04 January 2018

sales

5

Raj at Partridge was very patient and felt he told us about the car rather than giving us a hard sell. He was very helpful and a pleasure to deal with. It was the friendly , relaxed atmosphere that made Mini standout from the other car dealerships.

04 January 2018

service

4

Came and took car left courtesy car and very polite

03 January 2018

sales

5

Very pleased with the updates etc car arrived a week later than expected.

02 January 2018

sales

5

Clean professionally showroom

02 January 2018

sales

5

Luis was excellent, just the right level of help and support during this complex decision process.

02 January 2018

service

3

The service was great BUT, whilst I could never prove it, there is a scuff on one of the alloys that was definitely caused at the garage - I feel whoever caused this would have been aware of it and it should have been 'owned upto'

01 January 2018

service

4

Just less than 5 because a follow up call didn't happen and I had to action myself

30 December 2017

service

3

The garage managed to lose one of my rubber cooper S car mats - driver's side

30 December 2017

service

5

As above - everything went very well and staff very helpful and friendly

29 December 2017

sales

5

No hastle, very friendly.

29 December 2017

sales

5

Very good sales approach and excellent communication.

28 December 2017

service

5

An excellent job done very efficiently

26 December 2017

service

3

Again problems with customer parking