Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

3.5

Car registration plate was incorrect as changed to private plate and you arranged the plates for me when I purchased the car. I also received two phone calls saying my service and MOT was due although I had already booked it in.

30 June 2019

service

4

job done

25 June 2019

service

4.5

Delivery collection service would give you 5*

24 June 2019

sales

4

smooth and efficient

23 June 2019

service

5

Overall good service

16 June 2019

service

2

Had to wait at least six weeks to be fitted in.

15 June 2019

sales

3

The aftercare has not been as good. It was obvious that once the purchase was done I was second to new customers

13 June 2019

service

4

The process on the day was good.

10 June 2019

service

3.5

Service advisor was unable to find any records of my car being with the dealership initially. Car was not washed or vacuum properly when I picked it up.

05 June 2019

service

5

They were able to not only complete the service but do some work on the car to avoid me having to bring it in again for a recall

03 June 2019

service

2

Gave the wrong time to drop off the car Told me the the racing stripes could be replaced with the service and they couldn't Didn't ring me when the car was ready

28 May 2019

service

5

Service carried out on time, very nice courtesy car (MINI Convertible on a sunny day - what's not to like!). My car was cleaned and immaculate on collection.

25 May 2019

service

3

I was told on the phone that the service would only take 40/45 minutes and so I could wait for it . It took around 2 hours before finished.

24 May 2019

service

5

Professional, efficient and friendly service.

24 May 2019

service

2

Once there the service was excellent, I was very unhappy at the number of weeks I had to wait before my car could be sorted & a courtesy car was available. Bearing in mind the main fault on my car was that I had no front or rear screen wash. I live a

24 May 2019

sales

5

A friendly, efficient and happy experience with immediate response to any questions

23 May 2019

sales

4

All went well at the centre

19 May 2019

service

4

no issues at all

17 May 2019

service

3

Concerned that the replacement of a runflat tyre could not be dealt with immediately

16 May 2019

service

5

See above.

16 May 2019

sales

5

Raj, was very helpful and made the process very simple

11 May 2019

service

5

Excellent service and a car wash

09 May 2019

sales

5

Mary, the sales rep looking after me, was just fab!

08 May 2019

service

3

I think the cost of the first service is extremely overpriced

06 May 2019

service

1

Poor response times to emails. Poor customer service and complete lack of care to customers. Why did it take a call from my husband to get the issue sorted out....don't treat me like a fool because I am a woman.

23 April 2019

sales

5

Sue Cook was very efficient friendly and organised and made the whole process enjoyable and if you were doing business with a best friend. Her bubbly attitude is a quality rarely seen and she is a credit to your company. A Highly professional lady.

21 April 2019

service

2

See above and problem with rear heater side panels was mentioned and we were told these would only come on if under 3 degrees, it was under 3 degrees when we noticed they weren,t working which your mechanic did not manage to grasp.

21 April 2019

service

4

Faultless on the day but had to wait 4 weeks to be seen

19 April 2019

service

5

All the work was done for the price quoted. Car was cleaned before being returned.

19 April 2019

service

2

I booked the service 6 weeks in advance and was not offered a courtesy car even though I live approximately 30 miles away. I asked for something to be checked and it was completely ignored.

18 April 2019

sales

5

Very smooth service

18 April 2019

sales

5

Plenty of time given to me and my husband.