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Customer Reviews.

service

5

Car running much better now

14 September 2017

sales

5

Perfect service every single visit.

14 September 2017

service

5

Always friendly, very good at communication and customer service is clearly important to all staff there.

14 September 2017

service

5

Good, friendly, knowledgeable staff

13 September 2017

sales

3

As above the paint on the car has been ruined by the dealer when they 'washed it'.

12 September 2017

service

5

Efficient and courteous staff.

11 September 2017

service

5

Partridge did a great job

08 September 2017

service

3

did not like the way a recall was handled. Should have been up front about it.

07 September 2017

service

5

Helpful and friendly staff

07 September 2017

service

5

Just one complaint . Not enough slots avaiable to get car collected for Service . Not experienced this before ! . Car Reg HMv61 HNZ.Bought New from EastleighWas only collection in my area on a Monday ! & when I phoned next slot was in 4 weeks time !

07 September 2017

service

5

Great service!

05 September 2017

service

5

Although I missed my appointment time, the service staff were very helpful and managed to get me in, didn't have to wait that long.

05 September 2017

service

5

As ever, thorough service handled in professional friendly manner

05 September 2017

service

5

Consistently good service

03 September 2017

service

5

Problem with repairs ,but Sue Cook dropped the car back the next day

01 September 2017

service

5

I'm always happy with the service

29 August 2017

service

5

Simple and easy service

26 August 2017

service

4

Overall very good but I have say I could not believe £40 to change a rear bulb!

24 August 2017

service

2

When I arrived the service lady was busy but I was ignored by the three sales men who were laughing and joking. After five minutes I approached them and asked to be served. Not good

22 August 2017

service

5

As above

22 August 2017

sales

5

It is great driving my little car. It's like a big tonker toy which is always ready to go. It looks really cool and feel big inside

21 August 2017

service

3

The roof was cleaned well but I was a little disappointed to pay £50 +VAT as the car has Protect X and is less than 5 months old, but this hadn't stopped bird lime marking the roof. Plus only the roof was cleaned!

19 August 2017

service

4

They kept the car for a further day to complete a recall part swap,with the service and MOT which was rather inconvenient asI hadn't been notified beforehand, but they delivered the car backwhich was helpful.

18 August 2017

service

2.5

Had problems at first which were eventually put right

17 August 2017

sales

5

Very happy, (as above) I was looked after by Kim who was lovely & friendly but also professional.

16 August 2017

sales

5

Kim was very helpful enthusiastic and no hard sell

16 August 2017

service

5

Managed to fix a problem in a day. Another dealer in the area had had the car in twice for the same problem and could not sort it,

14 August 2017

sales

5

Very courteous and helpful

11 August 2017

sales

4

We had to wait quite a while for a sales person on a weekend

10 August 2017

sales

5

As per Q1

08 August 2017

sales

5

The salesman that handled the process was professional polite and kept us informed through out

08 August 2017

service

5

Everything was explained to my satisfaction, I didnt have to wait to pick up my car, the costs were covered by the service package.

02 August 2017

sales

5

Very straightforward and everything was well explained

01 August 2017

service

4

Warm & courteous staff who informed me of what was going to happen on the service and offered coffee or tea

01 August 2017

service

3

For the comments above.

01 August 2017

service

5

Car all sorted. No hassle. Nice coffee whilst waiting

28 July 2017

sales

5

I was very satisfied, made feel very welcome into showroom, not too pushy!

27 July 2017

sales

5

It was efficient, easy, exactly as I was led to expect.

26 July 2017

service

4

As above - the telephone messaging system is unreliable.

26 July 2017

service

5

Good polite and smiling service

25 July 2017

service

5

Everything was completed and on time

25 July 2017

service

5

Good communication, fits in around customer

24 July 2017

service

5

The staff at Partridge did a great job - from booking, to fitting in with my schedule, to delivering the car back lovely and clean (it wasn't when I delivered it to Partridge!); and it's now running better too (of course).

17 July 2017

sales

5

Great service

14 July 2017

sales

5

Staff were brilliant and when we picked the car up it was really exciting

14 July 2017

sales

5

Living on the Isle of Wight and never having driven on the mainland Sue collected me from the ferry terminal and then drove my new car with me to the terminal for my return

14 July 2017

service

4

EFFECIENT

14 July 2017

service

3

Obtaining new part (airbag control) took more than 7-10 days, however Enterprise car was supplied. Some issues with this (Enterprise) but overall ok. .

13 July 2017

service

5

Again my reasons are the same as in Question 1 - Friendly, professional, efficient and thoughtful.

11 July 2017

service

5

They collected my car from work and delimited back. No fuss no problems

07 July 2017