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Customer Reviews.

sales

5

A fun and friendly service - it was also not a high pressure sell

10 January 2018

sales

5

Very good; staff I dealt with were efficient and clear about the key issues; transparency so far as the deal and offer were concerned

09 January 2018

service

5

Very good service

09 January 2018

sales

5

Partridge garage did everything that all other centre espouse to do but rarely achieve. The sales team guided us through the options with a great deal of patience. The arrived on time with all in order. Excellent service all round.

09 January 2018

service

5

Day after Boxing Day they fitted me in to fix my headlight bulb, very welcoming and courteous

08 January 2018

service

5

As for 1

08 January 2018

service

5

See comments above , bad experience at bmw when MOT was due, communication errors but treated as though it was my fault. Lovely ladies at mini, one of whom sold me my car and remembers to ask

06 January 2018

service

5

Service has always been excellent now and in the past 8 years I have been using mini Eastleigh

06 January 2018

sales

4

The salesperson kept me updated throughout the process and very helpful on the day organising transport from station and receiving child seat.Taking delivery of a hybrid electric vehicle that wasn't charged was a bit of a low point.

05 January 2018

sales

5

I found Partridges of Chandlers Ford Hants (esp Donald) very helpful and prepared to facilitate a mutually acceptable deal. They had access to a good range of new cars and knew the products well.

05 January 2018

service

5

Always accommodating

05 January 2018

sales

5

Raj at Partridge was very patient and felt he told us about the car rather than giving us a hard sell. He was very helpful and a pleasure to deal with. It was the friendly , relaxed atmosphere that made Mini standout from the other car dealerships.

04 January 2018

service

5

Friendly staff throughout the process, good facilities and waiting area.

04 January 2018

service

4

Came and took car left courtesy car and very polite

03 January 2018

sales

5

Very pleased with the updates etc car arrived a week later than expected.

02 January 2018

sales

5

Clean professionally showroom

02 January 2018

sales

5

Luis was excellent, just the right level of help and support during this complex decision process.

02 January 2018

service

3

The service was great BUT, whilst I could never prove it, there is a scuff on one of the alloys that was definitely caused at the garage - I feel whoever caused this would have been aware of it and it should have been 'owned upto'

01 January 2018

service

4

Just less than 5 because a follow up call didn't happen and I had to action myself

30 December 2017

service

3

The garage managed to lose one of my rubber cooper S car mats - driver's side

30 December 2017

service

5

As above - everything went very well and staff very helpful and friendly

29 December 2017

sales

5

No hastle, very friendly.

29 December 2017

sales

5

Very good sales approach and excellent communication.

28 December 2017

service

5

An excellent job done very efficiently

26 December 2017

service

3

Again problems with customer parking

20 December 2017

service

3

It was repaired quickly however took ages to get an appointment where a courtesy car was available this is not really acceptable as I am a loyal customer and pay a lot for my mini. I had to wait six weeks for my appointment to fix my brakes

19 December 2017

service

5

Great service.

19 December 2017

service

2

It took a week to get my car back after needing a new drive shaft part. I was told it was ready on the phone then went down and it wasnt. The next day I was told the part had come and was fitted but the lubricant was out of date so it was another day

16 December 2017

service

5

Very good service, could only be improved by a reminder from Mini that the service is due.

14 December 2017

sales

5

Overall enjoyable experience- as it should be

13 December 2017

sales

5

No pressure but helpful and clear in their work

12 December 2017

service

5

People very helpful and pleasant

11 December 2017

service

5

Easy booking online, easy drop-off, car ready when promised

09 December 2017

service

5

Peace of mind. When I do have issues they get sorted out.

09 December 2017

sales

5

Salesmen was excellent - very helpful and responsive, arranging multiple test drives, talking through options and resolving any questions/issues.

08 December 2017

service

5

Happy that you provided a service which meant zi could have my car picked up, mitÂ’d, valeted and returned. Made it easy fir me.

07 December 2017

sales

4

Slight issue with rear doors of car on delivery but these were immediately addressed and fixed before driving off

07 December 2017

service

5

Punctual and professional

05 December 2017

sales

5

Great service from sales person Andy marcs

05 December 2017

service

5

Met by a friendly courteous team

04 December 2017

sales

4

The split-site meant that some processes took longer than would have been preferred.Delivery was great -------- but handover of "the pack" could have started over coffee indoors before a practical [of sorts] outdoors. At least the practical existed!

04 December 2017

sales

2.5

The car was delivered with scratches to the roof, bonnet strips and a rear trim panel. The car was returned to the dealership and was two weeks being repaired. When the vehicle was collected further defects have been found but not reported.

03 December 2017

sales

5

Our salesperson Raj was very easy to talk to and provided us with all the information we needed to make our decision to purchase a MINI Clubman.

30 November 2017

sales

5

Even though I had to wait an extra month,my mini sales person kept me up to date with the progress . My sales person was on top of everything and made me feel excited about getting my new car

30 November 2017

service

5

The work was carried out within the time given. I was kept informed of progress as I was waiting. My car was returned in immaculate condition.

30 November 2017

service

4

Helpful staff

30 November 2017

service

5

Everything went to plan time wise

29 November 2017

service

2

Was on time sat in mini show room told person will be in shortly sat had a coffee then told you have to go down to BMW today got down there then waited 35 mins before anyone to book us in we was on time but got put behind BMW people not impressed

29 November 2017

service

5

Very pleased with my experience.

28 November 2017

service

3.5

Smooth easy service, polite staff

27 November 2017