OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
201 ratings and 114 comments received in the last 90 days.
11 July 2024
The Mini centre gave me a great experience when purchasing and delivering my new Mini. I was informed at all stages of the journey and the service was professional and considerate.
10 July 2024
Ben was extremely knowledgeable about the car. Great customer service
04 July 2024
Great solution finding when ordering car and manufacturing slot, professional approach.
29 June 2024
Partridge MINI were fantastic from start to finish. Car was handed over in the handover bay, which was a nice touch! Andy was on hand to answer any questions I had, and he certainly knew everything there was to know about the MINI - thanks Andy!
03 June 2024
Satisfied
29 May 2024
Can't fault the service at all
22 May 2024
The entire staff at the dealership were highly professional. Extremely friendly and helpful. Ben Sillence, James Clarke and Esther at the dealership were highly professional but very friendly, patient and supportive.
08 May 2024
Chris was amazing from start to finish- keeping me informed of the process and making sure I was well cared for!
03 May 2024
Very satisfied all the sales team made us feel welcome everytime we visited the centre.Chris made the process smooth for us and was always there if we had any problems.The unveiling of the car after delivery was unexpected and made it a special day
21 July 2024
Clear communication and good time keeping
20 July 2024
All staff friendly and professional.
20 July 2024
Ease of service
20 July 2024
Due to the weather and my other BMW also being in for a service on the same day the service advisor dropped the vehicle back to our home address.
20 July 2024
Easy and Friendly Service
18 July 2024
Was able to add a brake fluid change in on the day too. Really helpful.
17 July 2024
Service provided was very good
17 July 2024
Friendly and efficient staff
16 July 2024
service and MOT all carried out with minimum of fuss
16 July 2024
No issues and friendly receptionist
14 July 2024
Friendly helpful Came quicker than expected