OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
173 ratings and 115 comments received in the last 90 days.
25 March 2024
Very happy, overall a really good experience
19 March 2024
My comments as above
13 March 2024
Rowan and the brand manager were really good. Rowan was knowledgeable and passionate about mini. Came across well not to pushy and answered all the questions we had. Rowan, handed over the car really well and was great experience picking up the car.
06 March 2024
Beth made it super special !
05 March 2024
Excellent service from choosing the car through to driving it out of the showroom. I was kept thoroughly up to date and helped along the way. I had an exceptional salesman.
04 March 2024
Bethany was very helpful, informative, organised.
04 March 2024
The staffs are nice and kind.
02 March 2024
The whole process was conducted extremely well Jack Osman (sales executive) could not have been more helpful. Very prompt in dealing with issues raised and very thorough. Handover day was particularly impressive both my wife and I were delighted.
28 February 2024
We didn't feel forced into anything and all the staff were friendly and informative
11 April 2024
Esther went above and beyond to help me. She was very knowledgeable and is definitely an asset to your team
09 April 2024
Quick & efficient
09 April 2024
I was kept informed of progress/cost.
08 April 2024
Good customer service and value for money
08 April 2024
My car looked beautifully clean and the service was done in the detailed time
08 April 2024
I appreciate the commitment and commitment provided by Esther Dewey. She was happy to support me with all the queries and assisted me well.
08 April 2024
Service video was detailed and helpful.
07 April 2024
Essentially see above. Plus the people I came into contact with were very helpful.
07 April 2024
O issues with booking, checking in and collecting
06 April 2024
Jason was great! Good communication by phone and email, and no pressure on the sale. Really nice person to deal with.
27 March 2024
Very professional service