OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
208 ratings and 134 comments received in the last 90 days.
07 August 2024
Ben and the team worked really hard to get me the car I really wanted.
07 August 2024
The buying process was made very easy and customer care was 10/10
05 August 2024
Was kept well informed about the progress of the car manufacture
30 July 2024
Chris was very helpful, courteous, and always had time for any queries i may have had.
14 July 2024
Friendly helpful Came quicker than expected
11 July 2024
The Mini centre gave me a great experience when purchasing and delivering my new Mini. I was informed at all stages of the journey and the service was professional and considerate.
10 July 2024
Ben was extremely knowledgeable about the car. Great customer service
04 July 2024
Great solution finding when ordering car and manufacturing slot, professional approach.
29 June 2024
Partridge MINI were fantastic from start to finish. Car was handed over in the handover bay, which was a nice touch! Andy was on hand to answer any questions I had, and he certainly knew everything there was to know about the MINI - thanks Andy!
10 September 2024
everything went smoothly and was well managed
10 September 2024
Excellent service by all and every member of staff.
10 September 2024
Sending an email to confirm the booking rather than sending it by request.
10 September 2024
Friednly member of staff but issue was not resolved as was out down to software bug, a week or so later and still no udate been pushed to vehicle.
09 September 2024
Esther Dewey is extremely efficient, friendly and helpful.
09 September 2024
Nothing more to say
09 September 2024
My car wasn't ready so they gave a a car over night to use and swapped them back for me the next day which was very helpful.
09 September 2024
Very efficient service, I feel that my mini is being very well cared for and particularly appreciate the video feedback
07 September 2024
Stars don't work, but give you 5 stars as no issues, service completed and on time and staff excellent. Thank you
06 September 2024
Very happy with the whole experience. A special mention to the young lady I dealt with who rushed my service and MOT through because of the mixup with the length of time that the car was booked in for.
09 August 2024
Chris Holder was great at keeping me informed and updated on progress, and stayed in touch even when there was not much new news. The day of delivery was a really good experience too, well prepared letting me focus on the new car.