Rear doors still not operating properly , service agent unsure whether gps was actually updated or not!

Done quickly, phone call to say it was ready to collect

Everything is very efficient and service and fundings fully explained

Lack of communication, clutch worn out after 7500 miles and not covered under warranty.

The purchase of the car and delivery was great

Courteous and efficient

Great Service

All staff were happy to help

Better service than our last visit, still some room for improvement

Flexible, responsive and accommodating

Very flexible, quick and easy

Like before Good customer service from this dealer even though we had to travel 40 miles from our local awful dealer

Very efficient and friendly. Kept in touch and answered any queries we had. Smooth and quick transaction.

Service and mot all done in time and I was looked after very well

service experience fully met my expectations

Simply our best experience so far. I didn't have to chase the salesperson who was on top of our order every step of the way. We went on to buy a brand new BMW X4 M40i a few days later from the same dealer

It was just an MOT.

Fabulous car, fabulous staff and made to feel important ( not just a sale)

Always a warm welcome when you arrive

Deal and car that I wanted.

The car got delivered to me which was great

Failure to provide a courtesy car when booked during an MOT disappointed me.

Partridge Dealership is the best to go to for us as our local dealership is rubbish service but Partridge always gives exceptional customer service especially Sue & Mary

You did what you said you would.

Easy transaction start to finish.

show room everyone was helpful/pleasant but I got my mini back from service the car was meant to have had a wash and clean. The roof&wheels hadn't been touched it had only been partially vacuumed, there was dust everywhere. Finger smears on bonnet!

Good communication. Completed the work on time

Excellent service & communication

Responsive, pleasant to deal with and price competitive

The work was completed within the estimated time. The waiting area is comfortable and I felt well looked after.

Only an MOT and brake fluid change. The car was ready on time and the liaison was good.

Staff always friendly and professional.

Same as above

Mary Miah was lovely. So friendly and kept me fully informed all the way through.

All we needed and not pressured

friendly , excellent

The service was booked for a good time for me, it was completed to time and valeted which is great

15 minutes late having had to wait on site for 90minutes. Poor value number of services offered compared to my other vehicle which is a Volvo. E.g. Volvo checks a new car at 3 months and yearly.

Service was completed in time stated

The cost was higher than my research had shown. I checked as I am buying a BMW and wanted to know how much it would cost to maintain. The way I was spoken to was irritating.

My Mini service was completed within the the time promised.

We were helped all the way by Georgie and the whole process went well from start to finish. Good communication.

They carried out the service as I requested.

Kathrynn Johnson dealt with us throughout the purchase process in a very professional and efficient manner. We particularly appreciated having a courtesy car to try for two days after our initial enquiry.

Great sales person

Dito

When I collected my car I could see that the trim around the door had not been replaced properly which I did myself when I got home...this is sloppy and disappointing from a premium brand dealership.

As above.

Everything went perfectly. I couldn't ask for a better service.

Sue Cook was so good , really nice lady , kept us updated on the car , we got looked after when we were in the showroom. Really professional & understanding on our needs.