Always very supportive.
Always very supportive.
Good service, clear communication
Great service. Car handed back lovely and clean. .
One complaint. 8months and 2000miles later and we were told it needed an oil service. Turned out the car was actually 16months old when we bought it. Would have been nice to know that at the time. That said Partridge paid for the service so happy :)
Excellent customer care including on resolving outstanding action therefore feeling satisfied
Fixed the fault in the time agreed
The car was delivered to my home, which I was very grateful for. The handover was fine.
Good communication , friendly staff.
Service was fantastic. Only thing is the WiFi was poor and not suitable for meetings .
Covid has meant face to face car selling has changed, so during this process all was done with Iwan by phone/email. Iwan made the process as simple as possible, & always replied or called back in a timely manner. I have already recommended a friend.
I only visited once when I picked up my car due to lockdown, but was very pleased with the virtual service I received.
Bearing in mind the restrictions for COVID-19 were in place when we purchased, James pulled out all the stops to make it special
Quick service and easy process
Staff are great! Service is always excellent.
Kept me informed and adjusted a small defect so that the car was sorted quickly
I felt at ease with the visit arrangements in spite of some disruption due to the pandemic.
Everything 1st class service
Helpful, knowledgeable staff, excellent service, can't think how you could improve the overall customer experience.
Did the work in timely manner
Efficient, friendly, safe. Kept us informed all the way.
I was very satisfied with the service and will change from my previous garage, even though my warranty is still with them.
Covid secure environment. Customer concern.
My issue was resolved the same day.
Waiting area was very spacious and comfortable. The waiting time was as expected
Polite, easy to deal with, great comms.
Quick, efficient and friendly
Quick, efficient and cheaper than quoted
Slight issue with wrong paperwork issued but quickly rectified with an exchange of emails. Service was completed in an hour. Staff were very friendly.
Very efficient & the mechanic who checked my car sent the video letting me know what he had checked on my car.
My sales assistant Kathryn Howard went above and beyond to help
Very happy with service, kept me well-informed of progress
I was looked after very well, initially by James then by Kathryn
Excellent service but a shame the MOT was rather over priced compared to the usual cost of a MOT
Good overall customer care, observant of Covid restrictions
car MOT in time
Everything went smoothly despite coronavirus.
very helpful, efficient and friendly service from Paul.
Easy to book, good service, Covid secure. What's not to like?
Service experience very good. Efficient book in, friendly service and video health check. Car cleaning a nice bonus
Easy to book and communication before and throughout very good
Excellent service even though the country is still in lockdown
Friendly reception, efficient.
The whole experience was very smooth and professional.