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Customer Reviews.

service

4.5

The service team fixed the leak to the boot of my car in the agreed timescales and kept me up to date with progress throughout.

12 September 2020

service

4

Fast check in, clear communication, a pleasure and I'm so glad I moved from Bournemouth

09 September 2020

service

4

Very satisfied but miss the valet service

08 September 2020

sales

5

Fantastic customer service from Andrew Whale at Partridge MINI in Chandlers Ford.

07 September 2020

service

5

Quick and easy to book. Quick and easy to drop off. Quick and easy to collect. Great service.

30 August 2020

service

5

Pleasant staff and well thought out Covid proceedures

27 August 2020

service

5

Everything was exemplary from start to finish..very smooth and professional.

27 August 2020

sales

5

Everything went to plan and as promised

23 August 2020

service

5

was kept informed by text and prompt service

22 August 2020

sales

5

Everything went to plan and I was completely satisfied

19 August 2020

sales

4

Obviously things have been tricky recently

17 August 2020

service

5

Helpful staff, work completed in good time

17 August 2020

service

3

I booked a service at 8.30am but texts/emails referred to seeing me from 7.45am so I had to phone to confirm the booking was still 8.30am. No explanation was given of why I was welcome from 7.45am or if I could arrive earlier than the booked time.

16 August 2020

service

3

Mini servicing pamphlet stated coolant change every four years. But this has been changed to check and top up. Brake fluid to be changed every two years? Not due now to 2021 after five years. Confusing.

16 August 2020

service

5

I posted James a photograph of the issue and it was dealt with . I chased it once to check thing were underway and no problems

13 August 2020

service

4

Good service

10 August 2020

service

5

Flexible collection time, friendly phone calls and hand over

09 August 2020

service

4

Service was Carried out as per schedule

02 August 2020

service

4

Efficient, professional, communicated, and on time.

02 August 2020

service

5

A very pleasant trouble free experience.

02 August 2020

service

5

Jenni our consultant was very helpful and answered any queries we had excellently.

01 August 2020

sales

5

We dealt with Mary Miah at Partridge, Chandlers Ford. Mary gave excellent service with a friendly and courteous nature from the time of me placing the order to taking collection of the vehicle.

28 July 2020

service

5

Time slot given. Work carried out within suggested time. Kept informed. Courteous friendly and helpful.

26 July 2020

service

5

I booked in and only waited just over an hour.

26 July 2020

service

5

everything was good

25 July 2020

service

4

Efficient service

23 July 2020

service

5

Car is always fab after service and vlean

13 July 2020

sales

5

This is my third mini and each time the customer care has been excellent. It was difficult this time due to Covid, but Andy kept me informed by email and telephone calls.

12 July 2020

sales

5

Great Staff and lovely environment

11 July 2020

sales

5

Good service and good deal

11 July 2020

service

5

Good service, especially given todays circumstances.

09 July 2020

service

4

Service was good

04 July 2020

service

5

All my dealings with Partridges have been superlative, I live a least an hour's drive away from Southampton but I'm willing to make this journey despite the fact there is a 'Barons' dealership 10 minutes from my house because of the excellent service

03 July 2020

service

5

Easy to deal with , kept informed at every stage

03 July 2020

service

4

Friendly staff and efficient service

29 June 2020

service

5

Excellent! Friendly, helpful and easy to deal with

27 June 2020

service

5

Car always comes back cleaner than it was when it went in for service. Always kept up to date with any issues.

27 June 2020

service

5

Service was v well handled in the light of Covid. I was given a quote which was accurate. It was prompt and efficient service all round from making the appointment to collecting my serviced, clean car. I felt secure dealing with Partridge.

25 June 2020

service

5

Well organised, seamless transition

25 June 2020

service

4

Efficient as expected

25 June 2020

service

5

Jenny is just amazing, she is always very supportive of any needs that I require. Greeted by a friendly, warm smile as always. Always contacts me before any work is carried out so I am aware of any cost. So pleased shes back with Mini service T.