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Customer Reviews.

service

3

Rear doors still not operating properly , service agent unsure whether gps was actually updated or not!

06 January 2020

service

5

Done quickly, phone call to say it was ready to collect

05 January 2020

service

5

Everything is very efficient and service and fundings fully explained

05 January 2020

service

1

Lack of communication, clutch worn out after 7500 miles and not covered under warranty.

05 January 2020

sales

4

The purchase of the car and delivery was great

02 January 2020

service

5

Courteous and efficient

02 January 2020

sales

5

Great Service

01 January 2020

sales

5

All staff were happy to help

01 January 2020

service

4

Better service than our last visit, still some room for improvement

29 December 2019

service

3.5

Flexible, responsive and accommodating

28 December 2019

service

4

Very flexible, quick and easy

20 December 2019

sales

5

Like before Good customer service from this dealer even though we had to travel 40 miles from our local awful dealer

19 December 2019

sales

5

Very efficient and friendly. Kept in touch and answered any queries we had. Smooth and quick transaction.

18 December 2019

service

5

Service and mot all done in time and I was looked after very well

17 December 2019

service

5

service experience fully met my expectations

17 December 2019

sales

5

Simply our best experience so far. I didn't have to chase the salesperson who was on top of our order every step of the way. We went on to buy a brand new BMW X4 M40i a few days later from the same dealer

17 December 2019

service

3.5

It was just an MOT.

16 December 2019

sales

5

Fabulous car, fabulous staff and made to feel important ( not just a sale)

15 December 2019

service

5

Always a warm welcome when you arrive

14 December 2019

sales

5

Deal and car that I wanted.

07 December 2019

sales

5

The car got delivered to me which was great

06 December 2019

service

4

Failure to provide a courtesy car when booked during an MOT disappointed me.

05 December 2019

sales

5

Partridge Dealership is the best to go to for us as our local dealership is rubbish service but Partridge always gives exceptional customer service especially Sue & Mary

02 December 2019

service

4

You did what you said you would.

01 December 2019

sales

5

Easy transaction start to finish.

01 December 2019

service

3

show room everyone was helpful/pleasant but I got my mini back from service the car was meant to have had a wash and clean. The roof&wheels hadn't been touched it had only been partially vacuumed, there was dust everywhere. Finger smears on bonnet!

01 December 2019

service

5

Good communication. Completed the work on time

29 November 2019

service

5

Excellent service & communication

25 November 2019

service

5

Responsive, pleasant to deal with and price competitive

23 November 2019

service

5

The work was completed within the estimated time. The waiting area is comfortable and I felt well looked after.

23 November 2019

service

5

Only an MOT and brake fluid change. The car was ready on time and the liaison was good.

23 November 2019

service

5

Staff always friendly and professional.

23 November 2019

service

5

Same as above

21 November 2019

sales

5

Mary Miah was lovely. So friendly and kept me fully informed all the way through.

20 November 2019

sales

5

All we needed and not pressured

18 November 2019

service

5

friendly , excellent

18 November 2019

service

5

The service was booked for a good time for me, it was completed to time and valeted which is great

18 November 2019

service

2

15 minutes late having had to wait on site for 90minutes. Poor value number of services offered compared to my other vehicle which is a Volvo. E.g. Volvo checks a new car at 3 months and yearly.

17 November 2019

service

4

Service was completed in time stated

17 November 2019

service

2

The cost was higher than my research had shown. I checked as I am buying a BMW and wanted to know how much it would cost to maintain. The way I was spoken to was irritating.

13 November 2019

service

4

My Mini service was completed within the the time promised.

12 November 2019

sales

5

We were helped all the way by Georgie and the whole process went well from start to finish. Good communication.

12 November 2019

service

5

They carried out the service as I requested.

10 November 2019

sales

5

Kathrynn Johnson dealt with us throughout the purchase process in a very professional and efficient manner. We particularly appreciated having a courtesy car to try for two days after our initial enquiry.

10 November 2019

sales

5

Great sales person

10 November 2019

service

3

Dito

08 November 2019

service

3

When I collected my car I could see that the trim around the door had not been replaced properly which I did myself when I got home...this is sloppy and disappointing from a premium brand dealership.

07 November 2019

service

5

As above.

06 November 2019

sales

5

Everything went perfectly. I couldn't ask for a better service.

04 November 2019

sales

5

Sue Cook was so good , really nice lady , kept us updated on the car , we got looked after when we were in the showroom. Really professional & understanding on our needs.