The service team fixed the leak to the boot of my car in the agreed timescales and kept me up to date with progress throughout.

Fast check in, clear communication, a pleasure and I'm so glad I moved from Bournemouth

Very satisfied but miss the valet service

Fantastic customer service from Andrew Whale at Partridge MINI in Chandlers Ford.

Quick and easy to book. Quick and easy to drop off. Quick and easy to collect. Great service.

Pleasant staff and well thought out Covid proceedures

Everything was exemplary from start to finish..very smooth and professional.

Everything went to plan and as promised

was kept informed by text and prompt service

Everything went to plan and I was completely satisfied

Obviously things have been tricky recently

Helpful staff, work completed in good time

I booked a service at 8.30am but texts/emails referred to seeing me from 7.45am so I had to phone to confirm the booking was still 8.30am. No explanation was given of why I was welcome from 7.45am or if I could arrive earlier than the booked time.

Mini servicing pamphlet stated coolant change every four years. But this has been changed to check and top up. Brake fluid to be changed every two years? Not due now to 2021 after five years. Confusing.

I posted James a photograph of the issue and it was dealt with . I chased it once to check thing were underway and no problems

Good service

Flexible collection time, friendly phone calls and hand over

Service was Carried out as per schedule

Efficient, professional, communicated, and on time.

A very pleasant trouble free experience.

Jenni our consultant was very helpful and answered any queries we had excellently.

We dealt with Mary Miah at Partridge, Chandlers Ford. Mary gave excellent service with a friendly and courteous nature from the time of me placing the order to taking collection of the vehicle.

Time slot given. Work carried out within suggested time. Kept informed. Courteous friendly and helpful.

I booked in and only waited just over an hour.

everything was good

Efficient service

Car is always fab after service and vlean

This is my third mini and each time the customer care has been excellent. It was difficult this time due to Covid, but Andy kept me informed by email and telephone calls.

Great Staff and lovely environment

Good service and good deal

Good service, especially given todays circumstances.

Service was good

All my dealings with Partridges have been superlative, I live a least an hour's drive away from Southampton but I'm willing to make this journey despite the fact there is a 'Barons' dealership 10 minutes from my house because of the excellent service

Easy to deal with , kept informed at every stage

Friendly staff and efficient service

Excellent! Friendly, helpful and easy to deal with

Car always comes back cleaner than it was when it went in for service. Always kept up to date with any issues.

Service was v well handled in the light of Covid. I was given a quote which was accurate. It was prompt and efficient service all round from making the appointment to collecting my serviced, clean car. I felt secure dealing with Partridge.

Well organised, seamless transition

Efficient as expected

Jenny is just amazing, she is always very supportive of any needs that I require. Greeted by a friendly, warm smile as always. Always contacts me before any work is carried out so I am aware of any cost. So pleased shes back with Mini service T.