We are low mileage retired couple who use the mini for about 5-6000 miles per year. Partridge's looked after us well, enough to ensure we renewed another three year service period.

My car was looked after well and work completed in a reasonable time I was also sent a video

The car was registered on time and on arrival it was nice to have time to go through everything with Kathryn

The work was completed in the time allocated and no costs were incurred.

The tenacity of the sales team to find the right solution for me is impressive.

The site was a pleasure to visit, all staff seemed attentive, happy in their work. I was kept informed of the progress of my purchase, and had a choice to the delivery and pick up date.

Everyone we came into contact with was professional and friendly, that's all I want as a customer.

went in with no faults came out with no faults (I can remember the days of my first (1963) Mini which sometimes came out with more faults than it went in with - ok that was over fifty years ago..)

you are amazing just a litte expensive

The car was taken for service on time and came back 10 minutes early

Very satisfied as my sales rep, Georgie was helpful, took time to explain everything to me, kept in good contact and would be happy to deal with her again.

As above

Prompt attention and good service

Nice friendly service from Paul Samways at Partridge Mini

Welcoming staff. Efficiently dealt with.

My car was washed and vacuumed

I'd been spotted parking so was greeted by name (from the registration plate to be fair!) Partridge sorted my problem without fuss, cost was less than I anticipated and car returned in lovely clean condition. I'm happy.

They put the rubber trim which the Police workshops supplied however I think another bit of the rubber trim also needed replacing and this is what the workshops also said, so I am just waiting to see if I end up with water again in the boot.

Punctual. Lots of appointments to choose from. Excellent work environment while I waited: caught up with loads of emails!

Good level of service and completed work on time (just!)

The appointment was scheduled quickly, the service partner who dealt with me was friendly and professional, the work was completed on time, and there was a nice comfortable space for me to work while I was waiting for the work on my car to be done

Car was in as you previously fitted the wrong tyre making it illegal, not noticed for over a year

3rd car from Partridge mini, always helpful.

Excellent service and help

My rear, high, brake light didn't work during the mot test but did when we brought it back in. But there was a satisfactory outcome. It didn't need to be done Hence high score

Customer service

Great customer care again, but felt that the handover was a bit rushed, and that the salesperson was not entirely up to speed with all of the specifications and options

Very good service

got lift to & from airport parkway

Very friendly, helpful and knowledgeable staff

Really helpful and gave me the impression they cared.

Always feel welcome

Fixed problem quickly and without impact on my life.

Friendly and welcoming atmosphere, staff always up for a chat.

Would have been 5 stars, however my light for the vehicle check still comes on (assume not reset?) and I've been waiting nearly 3 weeks for someone to confirm my windscreen wiper blades have arrived (recommended to be replaced)

Everything which was promised was carried out

I told told that the repair would less than two hours and that the car would be washed and cleaned inside too. The repair took well over 2hrs 45mins. It was only after i chased for an update after 2hours that they rush it through their system.

App could have been done with setting up before I left but was easily sorted on return visit

During the service a follow on fault occurred where the service indicator could it be reset and could cost quite a bit to diagnose and fix. Not happy when I have had the car less than 18 months.

Again we feel we have had exceptional service - 100% satisfied.

I was looked after while waiting for the service to be done and had every facility that I needed to work on my laptop, an efficiently run service from beginning to end

Paul was great and went above and beyond.

Rear doors still not operating properly , service agent unsure whether gps was actually updated or not!

Lack of communication, clutch worn out after 7500 miles and not covered under warranty.

Everything is very efficient and service and fundings fully explained

Done quickly, phone call to say it was ready to collect

The purchase of the car and delivery was great

Courteous and efficient

Great Service

All staff were happy to help