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Customer Reviews.

sales

5

Very helpful staff

17 November 2020

service

4

I was very satisfied with the repair which was carried out

17 November 2020

service

5

They did what they were asked to do, painless. No issues due to lockdown.

15 November 2020

sales

5

Paul Samways was fantastic from start to end, responding to my every enquiry effectively and promptly and making the delivery of the car very straight forward

14 November 2020

sales

4.5

Covid made the transaction process more difficult than it would otherwise have been. Absolute courtesy experienced at all times

13 November 2020

service

5

Everyone was friendly, the service was timely and comprehensive and the video was useful.

11 November 2020

service

5

Brilliant , got kept updated through the customer lounge

09 November 2020

sales

4

Helpful in a difficult time

09 November 2020

service

5

Easy to deal eith

09 November 2020

service

5

Work completed on time.

09 November 2020

sales

5

They delivered the car and made sure that we knew what was going on

07 November 2020

sales

5

There were no problems apart from those occasioned by the pandemic

05 November 2020

service

5

Seamless

02 November 2020

service

5

My dealings with Partridge have always been A1

01 November 2020

service

5

Did the service in the time stated

31 October 2020

service

5

I travelled 38 miles to go to Partridge rather than my local dealer. My service was professional, great customer service and well handled with COVID limitations.

31 October 2020

service

5

Tom, Jason and the team were very helpful and sorted out the issue with my mini very quickly. Loved the mini service video! I was kept informed regularly about everything that was happening and very polite customer service by everyone

26 October 2020

sales

5

Could not fault the help and assistance I received from James Clark. He helped me all the way through the process and kept me up to date with how my build was progressing, right up to hand over day. He was a joy with deal with.

26 October 2020

service

5

Very good service

24 October 2020

service

5

Very helpful and nothing was too much trouble

23 October 2020

service

5

It was great to receive a video of the MOT walk-round of the vehicle by the MOT tester. Usually you don't get to see under your vehicle in particular.

21 October 2020

service

4

Ease of booking service and dropping car off

19 October 2020

service

5

Friendly, helpful and articulate staff

19 October 2020

service

5

Service was excellent and fast

18 October 2020

service

4

Friendly, efficient & helpful

13 October 2020

sales

5

Excellent support and very Covid safe too.

11 October 2020

sales

5

Great experience

10 October 2020

service

5

Very friendly and efficient

05 October 2020

service

4

Helpful and friendly

04 October 2020

service

5

Carried out the service very efficiently and I was kept informed at all times.

02 October 2020

service

5

Excellent communication

01 October 2020

service

3

There was some confusion at start, staff weren't expecting me to drop off that day. I was told that there is a warranty on the roof that had been replaced (as per re-call) but no-one could tell me how long that warranty is valid.

28 September 2020

service

5

Felt well looked after they also accommodated the fact I had to have an MoT, which meant I did not have to return a few weeks later

26 September 2020

service

5

Kept informed during the whole day. Was able to drop car off the night before and pick up at the end of the day.

26 September 2020

service

5

Happy with the service. Georgie Salmon was always polite and friendly despite difficulties.

24 September 2020

sales

5

Received great service throughout.

22 September 2020

sales

5

James made the process easy from start to finish. He was very friendly and professional.

22 September 2020

sales

5

Easy handover

22 September 2020

service

5

As stated earlier, friendly,efficient,knowledgeable.

22 September 2020

service

5

Prompt polite efficient friendly

18 September 2020

sales

5

Great service and a good deal

18 September 2020

service

5

COVID-19 very well organised and efficient

18 September 2020

service

5

It was a lot quicker to hand in keys as it was a done outside, usually you have had to go into the mini centre and wait to be seen which in the past has been over half an hour. Kept up to date with vehicle check, MOT and service . Easy to collect

18 September 2020

service

5

Always satisfied with the service and attentiveness from the Staff

18 September 2020

sales

5

The salesperson, Mary, was extremely knowledgeable and very helpful from the first point of contact and throughout the whole process up until collecting my mini and after.

18 September 2020

service

4.5

The service team fixed the leak to the boot of my car in the agreed timescales and kept me up to date with progress throughout.

12 September 2020

service

4

Fast check in, clear communication, a pleasure and I'm so glad I moved from Bournemouth

09 September 2020

service

4

Very satisfied but miss the valet service

08 September 2020

sales

5

Fantastic customer service from Andrew Whale at Partridge MINI in Chandlers Ford.

07 September 2020

service

5

Quick and easy to book. Quick and easy to drop off. Quick and easy to collect. Great service.